Clutch 2025 Global Award Winner · Top 15 Worldwide in Customer Support Outsourcing · Managed Virtual Medical Assistants
Category

Customer Success Stories

Real HelpSquad clients: what we built together, the numbers that moved, and how the engagements grew.

5 posts

Customer Success Stories

Connexa Upgrades Consumer Response Experience for its Slinger Bag Brand in the US market

Connexa Press Release Significant improvements experienced in first month. Response times reduced by 1000% Customer Satisfaction improves 12%. Windsor Mills, MD, Dec. 19, 2023 (GLOBE NEWSWIRE) - Connexa Sports Technologies Inc. (Nasdaq:CNXA) today confirmed it appointed ArenaCX,

Jessica Wise
student experience
Higher Education

BFIT Improves Student Experience (With a Little Help From HelpSquad)

“I wish to be useful even after my death…in forming and advancing other young people who may be serviceable to their country.” - Benjamin Franklin This is quite an admirable quote from one of our most famous founding fathers. Little did Benjamin Franklin know that two hundred yea

Natalya Bucuy
busy dental practice during pandemic
Customer Success Stories

Busy Dental Practice Secures 30+ New Patients A Month With Around The Clock Support

Around-the-clock live chat support helps busy dental practices answer patient questions, book appointments, and capture website leads even when the front desk is unavailable. In this case, a New Jersey practice used 24/7 agents to handle common inquiries like insurance and office

Jessica Wise
Mason Bottle Feature Photo
Customer Success Stories

How Being Passionately Customer-Centric Leads To Greatness: Mason Bottle's Customer Success Story

Nothing is stronger and more true than a parent’s love for a child. As a parent, you strive to make sure your children receive the best medical care, deliberate over which schools they should go to and which foods they should eat. Wanting the best for your child becomes a passion

Jessica Wise
Success-Go-Get-It
Blog

M4D Powers Through the Pandemic, Proves Customer Focus is the Key to Success

The story of how one marketing agency continued to thrive in a shifting industry landscape by maintaining a customer focus. In the last year, we’ve all been put through the wringer. A pandemic. Political unrest, job losses, and struggling businesses. But, in times like these, it’

Jessica Wise

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