01
Real-time encounter scribing.
Scribe listens during the visit (on a dedicated line or in-room via connected device) and enters notes into your EHR as the visit unfolds. Clinician reviews, edits, and signs before patient leaves.
Virtual medical scribes
Virtual medical scribes that keep your clinicians out of the chart.
HIPAA-compliant virtual medical scribes documenting patient encounters in real time or asynchronously. Cleaner notes, faster chart closure, less clinician burnout. Trained on your specialty templates and your EHR.
Recognized by Clutch
Top 2025 awards for Customer Support, Virtual Assistants, and E-commerce Call Centers
Why HelpSquad for medical scribing
Give your clinicians back their evenings. We own the chart.
Four reasons practices bring on a HelpSquad scribe team instead of freelancers or AI-only transcription.
01
Real humans. Not just transcription.
Our scribes understand the visit - not just the audio. They capture differential diagnoses, relevant history, and plan-of-care specifics the way your EHR template expects them.
02
Real-time or async.
Live scribing during the visit for clinicians who want hands-free charting. Asynchronous for clinicians who prefer to pace. Your call.
03
Specialty-trained.
Primary care, cardiology, orthopedic, behavioral health, dental - each specialty has its own templating conventions. Scribes are drilled on yours.
04
HIPAA, end to end.
BAA at the company level. Secure virtual desktop for every EHR session. No copy / paste / download of PHI. Audit-ready.
How we show up
Six lanes of medical scribing.
Start with one lane; we expand as the engagement earns its keep.
02
Asynchronous charting.
Clinician records dictation or the visit audio. Scribe transcribes and enters into the EHR within your SLA - typically same-day or next-day. Clinician reviews and signs.
03
Specialty templates.
H&P, SOAP, discharge summaries, procedure notes, PE / ROS templates - all tuned to your specialty. We document your preferred structure at onboarding.
04
Chart closure & billing prep.
Notes prepared with the specificity billing needs. CPT / ICD-10 codes suggested where appropriate, flagged for clinician review.
05
Physician-order tracking.
Scribe routes orders to the lab or specialist as they come up in the visit, with the patient still present to answer questions.
06
Chart cleanup & backfill.
Old charts that need attention - missing signatures, incomplete notes, open encounters. Scribe team closes the loops so compliance stays clean.
10-Year HelpSquad Client
HelpSquad feels like part of our practice - not an outsourced team.
Dr. Maria Rhode, DMD
Owner · Imagine Advanced Dental Arts
Lawrenceville, NJ
Client since 2016
Lawrenceville, NJ
Client since 2016
Tools we work in
Trained on your EHR and specialty.
We meet you in the tools you already use. Custom tool training built into onboarding.
EpicCernerAthena (Athenahealth)eClinicalWorksNextGenAllscriptsModMedDrChronoSimplePracticeTherapyNotesDentrixEaglesoftOpen DentalWellSky+ custom tools
Transparent pricing
Simple rates. Nothing to hide.
We publish our rates because we're proud of them. No hidden fees. No surprise minimums. No bait-and-switch. You only pay for hours worked.
$8-$12/hour.
That's it. That's the whole range.
That's it. That's the whole range.
$0
Upfront cost
$0
Implementation fees
$0
Replacement costs
Back Office
$ 8-10
per hour · billing, claims, data entry
- Insurance verification
- Medical billing & AR
- Claims processing & appeals
- Pre-qualified candidates
- HIPAA BAA included
Most popular
Patient Facing
$ 11-12
per hour · scheduling, calls, intake
- Front desk & scheduling
- Clinical / specialty experience
- Candidate interviews included
- EHR-specific recruiting
- Virtual desktop + BAA
Managed Team
Custom
team lead + multiple VAs + QA
- Full managed service
- Workforce management & QA
- Monthly analytics reporting
- Ideal for 3+ seats or 24/7
- US-based operations lead
Ready to get started?
Less time in the chart. More time with patients.
Medical scribing is the highest-leverage way to give clinicians their evenings back. Book a consultation and we'll scope a scribe team for your specialty, your EHR, and your workflow.
In their words
What clients say about working with us.
H.E.R. Accessories
Having a real person is what we were looking for. HelpSquad has provided a good business model and support over the past 3 years.
Mason Bottle
The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers an authentic experience with our brand.
VELLO
Within the first 3 months we expanded our hours of active guest communication by about 25% and delivered approximately 33% labor cost savings.
MultiSoft Corporation
They handle all of our live support 24x7x365. Awesome customer service.
Kofile Technologies
Professionals who have always proven themselves trustworthy and beneficial to our support staff.
N.J. Hair Center
It's like having someone there 24/7 to answer questions.
Simple Agency
Agents learn how to answer the top questions prospects ask, custom to YOUR business.
Spark Orthodontics
Good communication between company and customer.
Frequently asked
Answers before you ask.
Are your scribes AI or human?
Humans. AI tools are fast but regularly miss clinical nuance and produce notes that fail audit. Our scribes are HIPAA-trained, specialty-trained, and QA-managed by a US team.
Real-time or asynchronous - which is better?
Both work. Real-time is best when the clinician wants to stay fully hands-off the chart during the visit. Async is best for clinicians who prefer to review and dictate in their own rhythm. Most practices mix.
Which specialties do you cover?
Primary care, cardiology, orthopedic, ENT, urology, GI, endocrinology, rheumatology, behavioral health, dental, and more. Specialty-specific templates documented during onboarding.
Which EHRs do you support?
Epic, Cerner, Athena, eClinicalWorks, NextGen, Allscripts, ModMed, DrChrono, SimplePractice, TherapyNotes, Dentrix, Eaglesoft, Open Dental, and others.
How much does medical scribing cost?
$11-12/hour for scribe roles. Less than a W-2 in-house scribe with none of the HR, PTO, or turnover cost. See full pricing →
How quickly can you go live?
About two weeks for an initial scribe. Specialty onboarding includes template review, encounter shadowing, and a QA pass on the first 10 notes.
Are your scribes HIPAA-trained?
Yes. BAA at the company level. Secure virtual desktop for every EHR session. No copy / paste / download of PHI. Continuous training and audited access.
Verified client reviews
What clients say on Clutch.
Unfiltered, third-party-verified reviews pulled live from our Clutch profile.
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Ready to scale medical scribing?
Let's build the squad your practice needs.
A 30-minute call. We'll scope the work, pre-qualify candidates, and give you a realistic go-live timeline.
877-775-3667 · info@helpsquad.com · Hatboro, PA